FAQ

Emergency Call – 24/7

(704)222-9029

Frequently Asked Questions

At Shishman Plumbing, we understand that you may have questions about our plumbing services. That’s why we’ve compiled a list of the most frequently asked questions to provide you with clear, concise answers. Whether you’re curious about our emergency services, water heater installations, or how to prevent common plumbing issues, our FAQ section covers it all. If you don’t find the answer you’re looking for, feel free to contact us directly — we’re always happy to help!

01

General Questions

What plumbing services do you offer?

We offer a wide range of plumbing services, including drain cleaning, water heater installation and repair, gas line services, leak detection, sewer and water line repair, and much more for both residential and commercial properties.

Do you offer emergency plumbing services?

Yes, we provide 24/7 emergency plumbing services. Whether it’s a burst pipe, clogged drain, or any other urgent plumbing issue, our team is ready to respond quickly and efficiently.

How can I prevent my pipes from freezing in winter?

To prevent frozen pipes, ensure your home is properly insulated, especially around exposed pipes. Let faucets drip during freezing weather and keep your thermostat set to a consistent temperature.

How often should I schedule maintenance for my plumbing system?

We recommend scheduling plumbing maintenance at least once a year to keep your system in top condition. Regular inspections can help detect and prevent potential issues before they become costly repairs.

02

Services Info

How quickly can you respond to an emergency plumbing call?

We strive to respond to emergency calls as quickly as possible. In most cases, we can be at your location within an hour, depending on your proximity and the nature of the emergency.

What areas do you serve?

We proudly serve Charlotte, NC and the surrounding regions. Whether you’re in the city or in a nearby suburb, our team is ready to provide fast and reliable plumbing services.

Do you provide free estimates for plumbing services?

Yes, we offer free, no-obligation estimates for all our services. Simply contact us, and we’ll assess your plumbing needs and provide a detailed quote before any work begins.

What type of warranty or guarantee do you offer on your services?

We stand behind our work and offer a satisfaction guarantee on all services. Additionally, most of our installations and repairs come with a manufacturer’s warranty and our workmanship guarantee for added peace of mind.

03

Emergency Questions

What qualifies as a plumbing emergency?

A plumbing emergency includes situations like burst pipes, severe leaks, sewage backups, or major water heater failures. These issues can cause significant damage and require immediate attention to prevent further harm to your property.

Can I call for emergency plumbing services at night or on weekends?

Yes! We offer 24/7 emergency plumbing services, so you can count on us day or night, even on weekends and holidays, to handle any urgent plumbing issues.

What should I do while waiting for an emergency plumber to arrive?

If you’re experiencing a plumbing emergency, the first step is to turn off the main water supply to prevent further damage. For gas-related issues, it’s essential to turn off the gas supply. Once that’s done, try to contain any leaks with towels or buckets and wait for our professional team to arrive.

How much do emergency plumbing services cost?

The cost of emergency plumbing services can vary depending on the severity of the issue and the required repairs. We’ll provide an upfront estimate before starting any work, so there are no surprises. Emergency services may carry an additional charge due to the immediate response required.

Quick Service On Emergency Call – 24/7

When plumbing emergencies strike, time is of the essence. At Shishman Plumbing, we offer fast, reliable 24/7 emergency plumbing services to address your urgent needs. Whether it’s a burst pipe, a major leak, or a backed-up drain, our expert team is ready to respond day or night. Call us now for immediate assistance!